Shipping Policy

From our crypt to your closet.

We ship your fits with care — and a little edge. Here’s everything you need to know:

Where We Ship

We ship worldwide.
Whether you’re in the U.S., the UK, Australia, or across the globe, we’ve got you covered.

Processing Time

Orders are processed within 2–5 business days.
During high-demand drops or holiday seasons, processing may take longer (we’ll keep you posted!).

Shipping Rates

🇺🇸 United States

  • FREE shipping for orders over $100

  • $9.99 flat rate for orders under $100

  • +$1 for each additional item

🌍 Worldwide (International Shipping)

  • FREE shipping for orders over $150

  • $12.99 flat rate for orders under $150

  • +$1 for each additional item

We currently do not ship to APO/FPO/DPO addresses.

Estimated Delivery Times

  • USA: 7–10 business days

  • Canada: 10–15 business days

  • International: 10–20 business days (varies by country)

Delivery times may vary due to customs, carrier delays, weather, or events beyond our control.

Tracking Your Order

When your order ships, you’ll receive a tracking number via email.
Didn’t get it? Check your spam folder or message us at support@wardrobewisp.com.

Customs & Import Fees (International Orders)

International shipments may incur customs duties, taxes, or handling fees.
These charges are not included in your order total and must be paid by the customer.
WardrobeWisp is not responsible for customs delays.

❗Shipping Issues

If your package is marked “delivered” but you didn’t receive it:

  • Double-check your address and mailbox

  • Ask neighbors or building staff

  • Still no luck? Email support@wardrobewisp.com and we’ll assist you

Need Help?

We’re available Monday–Friday, 9AM–5PM PST.
For questions, tracking assistance, or package issues:
📩 support@wardrobewisp.com